Flatbed trucking services come in many shapes and sizes. Flatbed may sound like a subcategory of truckload, but flatbed – especially flatbed, can be broken down further. Building materials, machinery, construction, farming and other equipment represent some of the freight that travels on a flatbed truck and many of these may have special needs.
With that in mind, let’s take a look at flatbed services.
Standard Flatbed Service. This is the most common type of trailer. Flatbed trailers can transport almost any type of freight anywhere it needs to go. In many cases it may be more secure than a covered trailer as all materials must be well secured with straps and chains.
Covered Flatbed Loads. Most trucking services can provide covers as an added service if the freight needs protection from the elements, dirt, grime or potential road debris. Heavy-duty tarps may be one option to cover the materials. Another option would be a trailer with a rolling tarp. This type of trailer is called a Conestoga trailer.
Over Height Loads. Step deck trailers offer a lower deck to accommodate freight that’s too tall for a standard flatbed. This deck sits closer to the ground and often has a ramp to convenience. Often these type of trailers are used to transport construction and farm vehicles.
Extra Long Loads. For a load like this, you need a stretch trailer. It’s just like a standard trailer, except for the cargo bed that extends. This adjustable bed prevents overhang and accommodates freight with long dimensions.
The Flatbed Trucking Services Every Shipper Needs
Regardless of load type, every shipper requires their flatbed trucking services include one feature. It has nothing to do with the height, width or weight of their freight.
It’s customer service.
Nothing helps avert problems like good customer service. When looking for a flatbed broker, take a little extra time to learn about their customer service. This can save you money, time and a ton of headaches.
What does good customer service include?
To start, it features availability and communication. You should know who to call and what to expect when you call. Ideally, the freight broker will also be able to help solve problems created by severe weather, traffic delays and any of the many problems that can arise.
In a pinch, good customer service can make you look good in front of your customer. And isn’t that what every service is all about?
If you need flatbed services with an excellent customer service record, Longshot Logistics can help. Give us a call or send us an email here.